Services
Each customer has a unique set of needs.
We strive to create a plan to fulfill every need for our customers.
- Quarterly maintenance
- Repair all makes and models of commercial HVAC equipment
- RTU, and other equipment replacements, service repair, and maintenance
- Mini-split installations
- Consulting services
- Commercial refrigeration
- Commercial ice machines
Facilities Maintenance Providers
We work with multiple facilities maintenance providers, and we understand their role in the HVAC industry.
Our team of professionals maintain integrity in all aspects of this relationship, from indemnification, non-disclosures, and specific insurance requirements.
Our technicians are experts with individual provider requirements, such as check in/out, mobile apps, IVR, and other tracking procedures.
Benefits of Dragon Over Competition
Our Commitment to you
- Discounted labor rates for contract customers
- 4-hour response times for emergencies
- 24-hour service
- Responsiveness to our customers
- Hotsy service for coil cleaning, not chemicals
- Integration login for customers
- Equipment tracking
- Customer education
- We gather all equipment information before quoting for a maintenance contract
Contract Customers
Customers who recognize the importance of preventive maintenance on their equipment and building long-term relationships in business with trustworthy service providers.
- Priority service
- Discounted labor rate
- Access to all data on our server
- Better energy efficiency
- Fewer breakdowns
- Less chance of lost revenue
- Faster resolution times
- Less chance of lost product
- Less cost per year
- Longer equipment life
- Better indoor air quality
- Proactive saves money
- Reactive costs more
- And many other benefits
Integration
Our integration software makes it easy for us to keep on the same page with you about your equipment.
All data collected is available to you at your convenience, making decisions easier.
- Create & manage work requests
- Streamline quotes & approval processes
- Create service requests
- Accept/decline quotes
- Manage existing & closed work orders
- View where money is spent
- View equipment history
- View maintenance work performed